Privacy Policy

Last Updated: April 2026

True Life Clinic (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, truelifeclinic.org.

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you ("Personal Information").

  • Voluntary Information: When you fill out a contact form, volunteer application, or donation form, we collect your name, email address, phone number, and any details you provide.

  • Donation Data: Financial contributions are processed through third-party providers (Stripe/PayPal). We do not store your credit card information on our servers.

  • Automatic Information: Through Google Analytics 4 (GA4) and Squarespace, we collect non-identifying data such as IP addresses, browser types, and pages visited to improve site performance.

2. How We Use Your Information

We use the information collected to:

  • Respond to inquiries submitted via our contact page.

  • Process donations and issue tax-deductible receipts.

  • Review volunteer applications.

  • Analyze website traffic and user behavior via Google Analytics.

3. Medical Information & HIPAA

This website uses Google Calendar for appointment scheduling.

  • True Life Clinic has signed a Business Associate Agreement (BAA) with Google to ensure your scheduling data is HIPAA-compliant.

  • Warning: Do not submit sensitive medical history or Protected Health Information (PHI) through our standard contact forms. These forms are intended for general inquiries only.

4. Cookies and Tracking

We use cookies to enhance your experience and gather analytics. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, some portions of our site may not function properly.

5. Third-Party Services

We share information with third-party service providers only as necessary to operate our mission:

  • Squarespace: Website hosting and form processing.

  • Google: Analytics and appointment scheduling.

  • Stripe/PayPal: Payment processing for donations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Security

We implement SSL encryption and other security measures to protect your data. However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Your Rights

Depending on your location, you may have the right to:

  • Request access to the personal data we hold about you.

  • Request that we correct or delete your personal data.

  • Opt-out of future communications.

8. Contact Us

For questions regarding this Privacy Policy or our data practices, please contact us:

True Life Clinic, Inc. 5083 Main St, Ste 5 Spring Hill, TN 37174 Website: truelifeclinic.org/contact